We’re going to ask you some questions to work out which appointment you need. If you don’t need to see us the tool will offer you advice on what to do.
Which of these best describes you?
We’re here to help if sex is part of your job.
Ask about Gold card membership which allows you to book an appointment for routine checks at Dean Street Express. To book an appointment call 020 3315 5656
Answer this questionnaire to see if PEP is recommended before attending the clinic.
PEP is a 4 week course of pills that is started after someone has been exposed to HIV to prevent infection
PEP must be started within 72 hours. Ideally it should be started within 24 hours
A&E departments are able to start PEP when the clinic is closed.
Just walk in
You do not need to make an appointment for PEP. Come to 56 Dean Street and go straight to Level 1 reception.
See information on what PEP is and how it works here
Just walk in
You do not need to make an appointment with us if you have been sexually assaulted, we’re here to help
Come in to 56 Dean Street, level 1 reception and ask to speak to a nurse in private
We offer support, emergency contraception, PEP (Post Exposure Prophylaxis) to reduce your chances of HIV infection, infection screening and a Hepatitis B vaccine
if needed.
For forensic sampling
London also has 3 specialist services for people who have been assaulted. Unlike 56 Dean Street, The Havens can collect forensic samples that could be used as evidence. You do not need to report anything to the police to use their services
Please book an appointment here or call us for advice 020 3315 5656.
We have recently upgraded our online booking platform. You will need to register a new account even if you have previously registered an account. This only needs to be done once. To book a symptomatic appointment at Dean Street, after registration, please select option 6
If you want to start PrEP for the first time you can walk into Dean Street Express without an appointment.
To book an appointment click here or call us on 020 3315 5656
We have recently upgraded our online booking platform. You will need to register a new account even if you have previously registered an account. This only needs to be done once. To book PrEP Meds & Monitoring at Dean Street, after registration, please select option 5
We have recently upgraded our online booking platform. You will need to register a new account even if you have previously registered an account. This only needs to be done once. To book a Contact Appointment at Dean Street, after registration, please select option 8.
If you have symptoms call us on 020 3315 5656
Syphilis
Call us on 020 3315 5656
Warts, Herpes
We do not need to see you unless you develop symptoms
If you are 21 years or younger you can walk into Level 1 at 56 Dean Street
Please come and see us for
Routine infection screenings
Hepatitis B vaccination
HPV vaccination
PrEP
PEP
To book an appointment click here or call us on 020 3315 5656
We have recently upgraded our online booking platform. You will need to register a new account even if you have previously registered an account. This only needs to be done once. To book an Under 21 Appointment at Dean Street, after registration, please select option 9
Free home STI testing
Order a free self-sampling kit delivered discreetly by post here
or
Walk in, register on your phone and pick up your self-sampling kit from the ground floor reception at 56 Dean Street
Walk in, register on your phone and pick up your self-sampling kit from the ground floor reception at 56 Dean Street
If you are 21 years or younger you can walk into Dean Street Express at 34 Dean Street
Please come and see us for
Routine infection screenings
Hepatitis B vaccination
HPV vaccination
PrEP
PEP
To book an appointment click here or call us on 020 3315 5656.
We have recently upgraded our online booking platform. You will need to register a new account even if you have previously registered an account. This only needs to be done once. To book an Under 21 Appointment at Dean Street, after registration, please select option 9.
Free home STI testing
Order a free self-sampling kit delivered discreetly by post:
Walk in, register on your phone and pick up your self-sampling kit from the ground floor reception at 56 Dean Street
How do you identify?
We want everyone to feel welcome at Dean Street regardless of their gender identity. You can book into any of our routine clinics by calling 020 3315 5656. We want to provide as sensitive a service as we can. If you feel comfortable, it would help us to know your gender identity when you book.
We also run 56T, a holistic sexual health and wellbeing service for all trans/non-binary people, their partners and friends.
We run sessions Wednesday 4:30-7:00pm at 56 Dean Street.
We want everyone to feel welcome at Dean Street regardless of their gender identity. You can book into any of our routine clinics by calling 020 3315 5656. We want to provide as sensitive a service as we can. If you feel comfortable, it would help us to know your gender identity when you book.
We also run 56T, a holistic sexual health and wellbeing service for all trans/non-binary people, their partners and friends.
We run sessions Wednesday 4:30-7:00pm at 56 Dean Street.
We understand that people with intersex or DSD may find it difficult to use sexual health services. We want to provide the most sensitive service we can. If you feel comfortable, it would help us to know if you are intersex or DSD when you book
You are welcome to bring a chaperone with you (or we can supply one)
Please let us know if you find it difficult to hold your urine or have found swab tests difficult in the past
We want everyone to feel welcome at Dean Street regardless of their gender identity. You can book into any of our routine clinics by calling 020 3315 5656. We want to provide as sensitive a service as we can. If you feel comfortable, it would help us to know your gender identity when you book.
We also run 56T, a holistic sexual health and wellbeing service for all trans/non-binary people, their partners and friends.
We run sessions Wednesday 4:30-7:00pm at 56 Dean Street.
These services are only available to HIV positive people registered with us. Please have your medical number ready when you call. For urgent advice call our HIV team: 020 3315 9500
Rapid Review Clinic (Chelsea and Westminster Hospital)
If you think you may need same day urgent HIV care, call the Rapid Review Clinic at Chelsea and Westminster Hospital on 07805 813 558
The service runs from 8:30am–2pm, Monday–Friday. You will be assessed and may be referred to Chelsea and Westminster Hospital for emergency treatment if appropriate. If you have an urgent HIV-related problem at night, weekends or on a bank holiday, go to:
Book an appointment with one of our specialist ‘Option E’ nurses. They will run some baseline blood tests and explain how our service works. We’ll then make an appointment with one of our doctors to discuss the results. Please bring any information you have about your past results and treatment.
Most changes in vaginal discharge are not caused by a sexually transmitted infection. Thrush, Bacterial vaginosis (BV) and hormonal changes during your menstrual cycle are all common
Thrush (candida)
Typically thick & white (May resemble cottage cheese). There is often itching. The skin may be swollen, irritated and red. These single dose treatments can be bought from the pharmacy counter
Bacterial Vaginosis (An imbalance of the natural bacteria in your vagina)
A thin discharge that may be coloured yellow/green/grey. There may be a strong or fishy odour that might be more noticeable after sex. It may improve with your period then return
Avoid douching and washing with perfumed products. The gels below can be bought from the pharmacy counter
Balance Active Rx Gel, Relactagel
Free home STI testing
Order a free self-sampling kit delivered discreetly by post here
or
Walk in, register on your phone and pick up your self-sampling kit from the ground floor reception at 56 Dean Street
If you’ve been in contact with an infection, there are some infections we will need to see you for but not all.
Emergency contraception pills work best the sooner that you take them. Some pills can be used up to 5 days after unprotected sex. The most effective form of emergency contraception is having a coil inserted
You can get emergency contraception pills without a prescription from many pharmacies including branches of Boots and Lloyds. Your local family planning clinic, NHS walk in centre and GP can also prescribe it for you
You can also get emergency contraception pills online at www.deanstreet.shl.uk/ (Bexley, Lambeth, Southwark, Lewisham, Kensington & Chelsea, Hammersmith & Fulham, Westminster, Ealing, Harrow, Hackney, the City of London, Brent, and Kingston residents only)
You can also walk into 56 Dean Street during our opening times to discuss both the pill or coil methods. Go straight the reception on Level 1
There is currently a nationwide shortage of all copper intrauterine devices (Cu-IUDs) use for contraception. Unfortunately this is due to a shortfall in the global copper supply. We are currently unable to book any new patients for copper IUD’s (Copper Coil). Please Keep an eye on our website for further updates.
Coils are very effective at preventing pregnancy. Please watch this video before you book
We cannot fit a coil if there is a risk of pregnancy. Before your appointment, either:
Don’t have sex for 3 weeks or
Don’t have sex from the first day of your last period until your appointment or
Keep using your usual method of contraception until your appointment
Before coming in for a coil removal or replacement, please don’t have sex for the week before
Implants are very safe and effective at preventing pregnancy
Implant insertions
There are only a very small number of times an implant cannot be fitted, for example, due to pre-existing health conditions or pregnancy risk. If you are concerned please call us in advance
Implant removal
Implants last for 3 years, after this they need to be replaced, or another method of contraception used. Think about what alternative method you might want if appropriate
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